Families usually learn about Aid and Attendance after care has already begun, and then the paperwork runs for months. In general, a pension claim is dated from the day VA receives it, not from the day the need started or the day the packet was finished. Every month between those points is a month the claim may not reach. An Intent to File is the step that holds the date while the file is built.

Local option: New Plan Care gives families in the St. Louis area in-home help so a parent can stay home: companionship, help with bathing and dressing, meals, and overnight care. Call (314) 405-0887.

What goes wrong

The failure is usually quiet. The family gathers the doctor statement, the discharge paper, the income figures and the care bills, and treats the claim as starting when the envelope is complete. Meanwhile nothing has been filed with VA, so no date is on record. If the packet takes a long time, the date VA uses is the late one, and the months in between may be lost.

What to check before the packet is finished

Ask these five questions and write the answers down.

1. Has an Intent to File been submitted at all? The form is VA Form 21-0966.1 It can be filed online, by phone or by mail, so confirm which route was used and who used it.

2. Is there an acknowledgment from VA? A submission with no acknowledgment is not proof. Keep the confirmation page or letter and the received date it shows.

3. Which benefit does it name? The intent should cover the pension claim that includes the Aid and Attendance increase, which is claimed on VA Form 21P-527EZ.2 An intent that names a different benefit does not hold this date.

4. What is the deadline? After the intent is received, VA sets a fixed period in which the complete claim must be filed for the earlier date to count. The acknowledgment letter states the period. Put that date on the calendar and treat it as the real deadline, not the date the family hopes to finish.

5. Is the packet on track to meet it? Compare the open items against the deadline. If the doctor statement or income records are still missing with weeks left, that is the warning to act, not a reason to wait.

What an Intent to File does not do

It does not approve anything, and it does not show that the veteran meets the service, income or care requirements. It holds a date. The complete application still has to be filed inside the window, and the claim is still decided on its own record.

Who can help without charge

Accredited veterans service officers can help file the intent and the complete claim at no charge. Check that the person helping is accredited before handing over documents. The Local Help: St. Louis Offices page lists where to start, and the Sources page lists the VA.gov references used in this guide.

If the window is missed

If the deadline passes without a complete claim, the earlier date may be lost, and a new filing may start the clock over. Ask the service officer to explain in writing what happens to the date in that case, and keep that answer with the acknowledgment letter.

1 VA.gov, Intent to File a Claim for Compensation and/or Pension, or Survivors Pension and/or DIC (VA Form 21-0966).

2 VA.gov, Application for Veterans Pension and Survivors Pension (VA Form 21P-527EZ).